For US customers, a prepaid return label will be generated by the online portal.
RETURN FOR REFUND
We accept returns of items in their original condition within 14 days of the delivery date. There is a restocking fee of $10 on all returns refunded to the original payment method.
We accept returns for store credit of items in their original condition within 30 days of delivery date. For returns refunded to store credit, the restocking fee is waived.
We accept exchanges of items in their original condition within 30 days of delivery date. Exchanges are allowed for variants only (i.e. selecting a different color of the same product). We are working to increase the functionality of our exchange portal.
Any purchases made between November 20 and December 31 can be returned until January 15 of the following year.
Items must be sent back within 14 days of the return submission. If items have not been mailed back in that time period, the return will be automatically voided.
If returned items are damaged, scratched, or show other signs of wear the return will not be accepted and the items will be sent back to you.
Refunds will be processed upon receipt of the returned items.