SHIPPING

Most orders will leave our facility within 2 business days

SHIPPING:

United States:

We offer the following domestic shipping methods:

FREE - Orders Over $20 - Standard 5-7 Business Days

$4.99 - Orders Under $20 - Standard 5-7 Business Days

$15 - Express 2-4 Business Days

Canada:

$12 USD - Standard 10-14 Business Day Shipping

Rest of World:

$15 USD - Standard 7-21 Day Shipping

$30 USD - Express 3-5 Day Shipping

IMPORTANT: For international orders, we cannot guarantee that you will or will not be charged any customs taxes or duties. Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. This applies to all international orders.

RETURNS

We accept returns of items in their original condition within 14 days of the delivery date. There is a restocking fee of $5 on all returns. Customers may select a $5 prepaid return label from USPS or pay for their for return shipping label at the shipping carrier of their choice.  

Visit the Returns page to initiate a return.

HOLIDAY RETURNS

Any purchases made between November 20 and December 31 can be returned until January 15 of the following year.

EXCHANGES

We do not offer exchanges at this time.

WARRANTY

We offer a 90 day manufacturing warranty.  If your item is broken or damaged in the first 90 days due to shipping or manufacturing we will replace it, no questions asked. Please contact us at info@tinilux.com if you need a replacement.