...they seem to be so overwhelmed with their customers that I can't even get a replacement for the backs to my new earrings. I contacted them regarding the defective backs. I received a very prompt response and copy of an order for a complimentary set. Well that was Sept 3 and after no response for weeks, I received a copy of an order cancelation "out of stock". Yet, I see ads every day for new products they are trying to sell. Why would I ever purchase anything else when my very first order will never be completed? Would I just get half an earring next time too? Very disappointing customer service for such a great product. Sadly, I will have to find a business who can send me my entire order, not just half.
I wear these earrings almost every day. I got my very first ear piercings at 35 years old and the first earrings I bought were TiniLux. I wanted to take care of my ears just in case they were sensitive and TiniLux have been the best to wear all the time. Every day and for sleeping. I will always have a collection of these as my go-to pieces and will get them for my daughter when she decides to get pierced. Customer service is amazing also. I am really impressed with this company
Love these little huggies. I thought they would be too big, but are perfect.
I haven't worn earrings for years because I had an allergic reaction to anything that I tried. My ears finally don't itch and burn anymore. The hoops I picked as my first ones are simple and elegant, great for everyday use and for evening-wear. Will order more!
I can’t even remember the last time I wore earrings. Everything irritated my ears! But these, these don’t hurt! No itching, redness, or crusty lobes! Add to cart right now!
My constant struggle with this brand: it’s the only brand I’ve found so far that doesn’t irritate my very sensitive skin, but every single earring (especially hoops) that I’ve ever ordered has some sort of issue. In this case, the hoop doesn’t close properly. Thankfully customer service has been great every time and sends a replacement. I am BEGGING for this brand to figure out these issues. It seems like a massive waste to have so many broken/defective earrings out there. After making a few orders from this brand I’ve accumulated a small pile of broken hoops that don’t close properly.
I've had a pair of the gold-toned huggies for a few years now and love them, so I thought I would get the silver titanium tone ones. I purchased two of them. The hinges are so tight and inflexible that I injured one of my ears trying to put them in because it took so much force to close them, and it still wouldn't clasp. I waited a month or so before trying again, and this time I tried to oil the hinges to see if they would let up. No luck. And it's both of them, so my guess is that these are not being quality-checked. I think Tini Lux is a great effort and I have a few well-loved items from here, but some of the quality control issues as of late indicate that the company may be growing too fast to remain aware of their entire operation.
This is my second Tini Lux order. I am so grateful to find jewellery that I like and that I can wear. All three items I have received so far are great quality. However, I have found with all three items they are much smaller than how they appear in the online photos. Highly recommend this brand but would love to see more measurements for actual size.
I ordered some gold earrings from this company and I received silver earrings. I have let them know two times with through their automated customer service and received a reply that someone would respond. I didn’t get a text or email so I then sent two emails and I have not heard back. It’s been four days.. NOTHING. I can’t believe the customer service. It doesn’t appear they’re going to pay to ship back their mistake. I would pay for the shipping to send it back if it was my mistake. Good luck!
(4.5 stars rounded to 4 stars)
Picture:
I have the earrings on a MacBook Air keyboard to show the size of them since it wasn't looking accurate on my ears. The earrings are still shiny, the clasp works with no issues after several months, and I have still not had an allergic reaction to these earrings!
I have some allergies to metals, so I have been looking for higher-quality jewelry that will not irritate my ears. I was pleasantly surprised with these earrings. The first day I received them, I was able to wear them the entire day and for several days afterward. They survived showers and shampoo with no tarnishing after a few months, which was an added plus. The hinged clasp makes it easy to put on and take off without any hassle.
The reason I decided to settle on a 4-star rating is due to the price of these earrings. Although these earrings didn't give me an allergic reaction allowing for comfort and enhanced wearability, they are quite expensive for a basic pair of earrings with no design(s), stone(s), or special qualities aside from the material. The price when purchasing multiple pairs of earrings is definitely a barrier for people who are looking for more affordable jewelry that doesn't cause an allergic reaction.
I was able to find a more affordable price at Lovisa with more options from casual to fancy pieces. My rating would be a 5 star if there were different size options for smaller hoops that are not sold as a single, prices changed, and more variety for the style options of earrings. There isn't much variation from the earrings on this site which is alright but not all earrings will work for every occasion that is not fancier or outside of a workplace.
Overall, I thoroughly enjoy my earrings and have gotten compliments on them. I prefer thinner smaller jewelry so it's a bit thicker and larger than a huggie hoop like I was going for so keep that in mind. I recommend these earrings to someone who has money to spend on jewelry and to those with metal allergies. They are worth the purchase but if you want more styles, I suggest getting your earrings from Lovisa.
These earrings are super cute and look great. They look just like the picture and I especially like how unique they make any outfit look. Also, I’ve had them for about a month now and haven’t experienced any bad reactions in my ears
The earrings are cute enough but why is the post curved? It’s so hard to put on I don’t even want to wear them. My ears were also a bit irritated by the end of the day so I’m not sure titanium is hypoallergenic for everyone.
every single earring made of proclaimed hypoallergenic material, for my entire life, has irritated my ears. even pure gold and medical grade steel would cause my ears to ache and redden and eventually an infection. until these earrings. i’ve forgotten i’m even wearing them, they’re so comfortable, and so far 0 signs of irritation 😭 i never leave reviews but had to for this! 10/10 experience
I purchased these earrings for my daughter’s birthday. The first pair was worn for a few hours and one of the pearls fell out. Our replacement pair came out of the box with a Pearl missing. There was not a loose Pearl in the box so obviously it was packaged damaged. I will have to say customer service did send a replacement pair with no questions asked. At this point we will mix the two earrings together but I have little faith this issue will not arise again. After many orders from Tini Lux this is the first time we have encountered such poor quality control issues.
Just got them. They are beautiful. Time will tell how they hold up. No irritation. Shipping was fast. Beautiful packaging.
Absolutely LOVE these! They’re the perfect size and don’t irritate my extremely sensitive ears at all. Still giving them 5 stars because I love them so much but there are a couple of flaws. The pearl has fallen off the post 2-3 times and I’ve had to glue it back on and the backings have fallen off a couple times and needed to be replaced. Other than that these are excellent!
I love the way these earrings look BUT -
Oh, the pain from the metal in my ears! I have a stud pair of earrings form Tini Lux - have had them for a year or two now but these loops have my ears hurting as soon as I put them in. The metal of the studs look different from my others which makes me wonder if they are a different metal. Also, the stud ends fit into the back of the earring hoops so I wonder about the stud tips being a prime area for bacteria to build up and cause ear inflammation.
Also, the stud portion curves oddly and is hard to get through my ears.
I purchased 3 of these thinking they were the earrings, as shown in the photo. I only received three backs, that look to be pretty worn out already in the packages and unopened. They are non returnable, even if unopened. I now have three backs and no earrings. If they were only selling the backs, they shouldn't have the earring photo with them. Very misleading and the products are not something I would feel safe using.
While the length was perfect for me rather large neck, I thought the chain was narrower and lighter than what I expected. Instead of resting on my upper chest, it twists a bit and feels somewhat flimsy on my skin. But I’m going to keep it and try and get used to it. The color is deep and very rich which I like very much. And thank heaven my skin doesn’t break out in a rash when the weather is warm! This is the true benefit!
These earrings are beautiful and I would encourage anyone to purchase them.
I brought the matching bracelet a year ago and I came back for the necklace. I’m so glad I did! They look beautiful together, go with everything, and I’ve been wearing it non stop since it arrived at my home.
Beautiful earring! But I couldn't ever pull the stud from the stem. Earring broke off.
Super comfortable to wear all day. I've been wearing them daily and my ears haven't reacted to them. I had a hard time getting the backs on and off the first few times I wore them but it's getting easier.